Enterprise Assistance

Expert Custom Support for complex projects

Get Comprehensive enterprise support services for large-scale deployments, custom development, and long-term partnership engagements.

Explore services

We support a wide range of partners.

Our 'Center of Excellence' model simplifies every step of your journey.

System Integrators

Deploying large-scale IoT projects requiring robust middleware.

OEM Partners

Requiring white-label solutions to integrate into their hardware.

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Enterprises

With complex integration requirements across legacy systems.

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Government Projects

With strict compliance, security, and data governance needs.

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Research Institutions

Requiring custom development for experimental technologies.

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Smart Cities

Implementation partners looking for scalable urban solutions.

Contact Support Our team usually responds within 2 hours

Comprehensive Service Portfolio

End-to-end support from initial concept to long-term maintenance

Ground Installation & Deployment

On-site hardware installation, network setup, and commissioning for large-scale deployments across multiple locations.

Proof of Concept (PoC) & Pilots

Test our solutions in your environment before full deployment. Includes hardware provisioning and technical support.

Product Design & Development

Custom hardware design, PCB development, and enclosure engineering tailored to your specifications.

Embedded & Firmware Engineering

Custom firmware development, protocol implementation, and embedded systems programming.

Sales & Field Enablement

Technical training for your sales and field teams, product demonstrations, and pre-sales engineering support.

Long-term SLA / AMC Contracts

Dedicated support contracts with guaranteed response times, preventive maintenance, and priority assistance.

Our Engagement Process

Structured approach for successful project delivery

Discovery & Requirements

Submit a detailed request outlining your technical requirements, project scope, and business objectives. Our team reviews and schedules an initial consultation.

Proposal & Planning

We provide a comprehensive proposal with technical approach, timelines, resource allocation, and transparent pricing. Includes NDA signing if required.

Execution & Delivery

Our engineering team executes the project with regular milestone updates, dedicated account management, and quality checkpoints throughout the engagement.

Support & Maintenance

Post-delivery support, documentation handover, team training, and optional long-term SLA/AMC for ongoing maintenance and enhancements.

Our core values

Deep Experience

Over 10+ years of specialized experience in industrial IoT. We approach our work with responsibility and respect, honoring the legacy we're part of.

Commit to transformation.

We believe transformation in the world starts with transformation in ourselves. We support and challenge each other to grow into the people this mission requires.

Dedicated Support

We center our work around the experiences of those we serve. Many come to us shaped by past harm from people, systems, and care itself.

Design for Flexible Models

Equity and access are core to our mission. We build systems with inclusion in mind, create space for honest dialogue, and seek out perspectives that challenge us.

Partnerships, built to scale

Enterprise hardware, intuitive software, and optimized operations to deploy and scale.

Let's partner
Write to us in case of any question, partnerships@tekdepo.in

Frequently asked questions Custom support

Can't find what you're looking for?

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Project-based engagements can be as short as a few weeks for PoC work. SLA/AMC contracts typically start at 6 months with options for annual renewal. We'll work with you to structure the right engagement model.

Yes, absolutely. We routinely sign NDAs and IP protection agreements with our enterprise customers. Your proprietary information and custom developments are fully protected.

Yes, we can deploy engineers to your location for extended periods. This is particularly common for ground installation projects, pilot deployments, and integration work requiring physical presence.

Our primary expertise spans smart cities, industrial automation, energy monitoring, transportation, agriculture IoT, and building management systems. We've successfully delivered projects across manufacturing, utilities, government, and infrastructure sectors.

Fill out our custom support request form with your project details. Our enterprise team will review your requirements and schedule a discovery call within 2 business days to provide a detailed proposal.

Yes, we work with OEM partners for white-label solutions. This includes custom branding, packaging, and dedicated production runs. Contact our partnerships team to discuss your requirements.

Let's Build Something Great Together One Partner. One Support.

Ready to Solve Your Challenge?